Sales Assistant

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📍 Location: Remote 🕒 Type: Full Time

Born to live. We believe there is no better feeling than being surrounded by the people and things you love. This passion inspires every employee at HOULTE, leading us to inspiring and fulfilling careers. They are changing the way today's consumers think about furniture design. We are committed to providing high-quality, sophisticated design at affordable prices. If you are creative, a strong team player, and passionate about modern design, welcome to join us as a Sales Associate.

We live for this. We believe you should be, too. We are looking for a motivated, inclusive and supportive professional to join our team as a Sales Associate.

HOULTE Sales Associates are at the heart of our customer experience. Under the guidance and training of the management team, you will be committed to meeting and exceeding daily sales goals, becoming an expert in our products, answering customer questions, and leading us to an inspiring and fulfilling career. Comfort starts with our global presence, and we work every day to change the power of comfort. Whether at home or in the workplace, our employees have the power to change lives. We are committed to creating an inclusive environment while respecting family traditions, allowing everyone to show their true self.

If you're ready to join an industry-leading company that values its people as its most important asset and drives its future with innovation, then HOULTE is the company for you. We believe in the power of comfort to change lives. HOULTE translates the latest trends in fashion, color and style into unique and exquisite products. As an aspirational furniture lifestyle brand, HOULTE aims to inspire customers to enjoy, enhance and celebrate life.

A day in the life as a Sales Associate...

  • Demonstrate and model sales techniques, customer service, merchandising and teamwork.
  • Contribute to store sales goals by selling furniture, accessories and services provided by HOULTE.
  • Ensure full knowledge of all products and remain up to date with the latest available information.
  • Keep current on advertising, promotions and catalogs, as well as merchandise conditions.
  • Model the company's customer service standards by providing friendly, fast, efficient and fun service to all customers.
  • Consistently execute the HOULTE sales process and strive to provide a great experience for all customers.
  • Focus on driving sales and achieving sales goals.
  • Demonstrate creative problem-solving sales techniques to maintain a solutions-oriented focus.
  • Promote a strong sense of teamwork by working effectively, respectfully and efficiently with all associates.
  • Model and reinforce the company's customer service standards.
  • Interact positively with customers and focus on customer needs.
  • Assist customers in merchandise selection and provide friendly and efficient service.
  • Develop and utilize sales techniques and principles including approach, rapport building, need discovery, answering objections, closing, follow-up, post-sale service, and ongoing contact with all previous and prospective customers.
  • Maximize the impact of store promotions, marketing campaigns, and grassroots programs.
  • Maintain in-depth knowledge of features and benefits of existing and new product lines.

What you’ll bring to the table…

  • Experience in customer service, sales experience and the ability to close sales preferred.
  • Excellent communication, customer service skills and organizational skills.
  • Strong interpersonal skills, able to communicate effectively, build rapport and make a positive impact.
  • Demonstrated persuasion and negotiation skills.
  • Ability to effectively manage time and conflicting priorities.
  • Ability to work effectively and efficiently with others on a team.
  • Ability to schedule work schedules and hours based on business needs.
  • Ability to proactively complete assigned goals, tasks and objectives in the evenings as needed, and proactively achieve more.
  • High attention to detail.
  • Proficient in Microsoft Office, including Word, Excel.
  • Good reading and written language skills (English), good communication skills.

If you have any questions, we would love to hear from you…

Full-time position: Available to work weeknights.
Guaranteed Starting Salary: Guaranteed Starting Salary + Base Salary + Commission
In addition to salary, depending on your position, employees may also be eligible for other compensation, including bonuses, sales incentives, and long-term incentives.

What we offer...

Our commitment to our employees is paramount. One of the reasons the company attracts such a diverse group of employees is that we offer a full range of benefits that are relevant to their lives, both at work and outside of it. We are proud to offer a comprehensive compensation and benefits package to support eligible full-time employees and their families.

If you enjoy being part of a team, creating experiences, and delighting customers, you will love it here. If you want to continue to grow professionally and learn every day, join us and you will thrive. If you appreciate a company committed to inclusion and belonging, you will be amazed at the benefits available to our team members. We offer a comprehensive total rewards package, including competitive compensation, paid vacations from day one, company discounts, and more. Most importantly, working at HOULTE means a friendly team, ambitious projects, and a fast-growing career!

Inclusion & Belonging

For HOULTE, our commitment to inclusion and belonging is deeply rooted in our principles. These principles call on us to "drive progress," "act with empathy," "move forward," "embrace the future," and "do the right thing" so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and job applicants. As an equal opportunity employer, HOULTE is committed to creating a barrier-free recruitment process.

If you require reasonable accommodation/support throughout the process, please contact us for assistance.